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LAND MANAGEMENT
What is Land Management? The sum of all business processes the City of
Miami engages in to deliver municipal services
that encompass:
- Permitting
- Zoning
- Urban Planning and Design
- Inspections
- Certifications
- Code Enforcement & Regulation
- Code Compliance
- All other related services
Through
all phases of construction from:
- The acquisition of raw land
- The construction and occupancy of a
completed structure
- Ending with the regulation and
enforcement of continued use
Land Management Guiding
Principles:
- Strategic Alignment with the
City’s Vision
- Improvement of the Quality of
Life for the Citizens of Miami
- Integration of end-to-end
Business Processes
- Workflow Automation
- Enhanced Functionality
- Improved Citizen Experience
- Greater Public Access through
multiple channel delivery (e-Gov)
- Online Access to GIS Information
Land Management Project
Organization has been organized into
three major initiatives:
- Design and Development of an
Enterprise Geographical
Information Services
Architecture (GIS)
- Selection and Implementation
of Land Management Application
Software
- Review and Re-Design of all
Land Management Business
Processes (BPR)
ERP ENTERPRISE RESOURCE PLANNING
What is ERP? An Enterprise Resource
Planning (ERP) system, which is
a computer system that will
enhance our content Finance,
Budget, Payroll, Employee
Relations, group benefits and
grant-tracking activites.
City Objectives:
- Improved efficiency
- Improved management of
activities and programs
- Improved decision-making
- Improved accountability
- Improved customer
Service
Project Objectives:
- Implement latest
version of Oracle’s
eBusiness Suite
- Minimize
customization
- Build on process
flows developed by City
during BPR Project
- Implemented in two
phases:
Financial Suite by
December 1, 2005
HR/Payroll Suite by
January 1, 2006
GIS - GEOGRAPHIC INFORMATION SYSTEM
What is GIS? Centralized GIS
architectures enable
organizations to take
full advantage of
relational/object
oriented spatial
database technologies,
to minimize network
traffic associated with
GIS implementations and
to more readily manage
the rapidly changing
technical environment of
GIS.
Project Objectives:
- To identify a
system architecture
design strategy for
the City of Miami
GIS deployment based
on projected peak
user requirements
CITIZEN PORTAL
The City of Miami is in the process of developing a
"Citizen Portal" which will allow citizens to customize
their governmental web experience to meet their diverse needs.
Some of the features available will include:
- User registration
- Personalization
- Web 2.0 features such as RSS feeds and Wikis
- Customized 'My Neighborhood' feature
PUBLIC SAFETY
What is Public
Safety?
Public Safety
provides a variety
of core services
citywide to support
the goal of
protecting the City
of Miami by
promoting a safer
community. Public
Safety Systems
comprise the
enterprise suite of
Fire and Police
systems that allow
us to respond
effectively and
efficiently to all
requests for public
safety response
through 911 or other
methods with in the
City of Miami on a
continuous basis.
Benefits:
- Number 1 strategic initiative
recommended by recent Arthur Anderson
Technology Strategic Plan
- Industry Standard Hardware/Software
Platforms
- Tightly Integrated Police/Fire CAD
- Better Resource Allocation with the
Assistance of Mapping
- Faster call response time
- Manpower Allocation
- Readily Accessible Data for
Investigative/Management Studies
- Migration from Mainframe
- Grant and Fire Fee Funded (Initial
Purchase)
- Compatible with Miami-Dade County, BSO,
and Miami Beach
Components
- Motorola Printrak Computer
Aided Dispatch (CAD)
- Motorola Law Records
Management System (LRMS)
- Tiburon Fire Records Management
System (FRMS)
- Positron - 911 System (BellSouth)
- Motorola Premier Mobile Data
Computers (PMDC)
- WinAce Police Property System
311
What is 311? 311 is a customer service and
information center for City of Miami and
Miami Dade County, where individuals can
easily access their local government. If
you are requesting service you will
receive a tracking number and a time
commitment from the department advising
when the request will be completed. You
can also call 311 to get an update on
your request.
The system being used for the 311 Call
Center is the Motorola 311 CSR system. |
