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The Department Of Human Resources

“Providing excellent human resource services in a positive, professional, and proactive manner.”

About Us
The Department of Human Resources serves over 4,000 City employees and numerous members of the public each day. Below are brief descriptions of the Divisions in the Department of Human Resources:

Compensation - responsible for the administration of the City’s compensation system, position management and coordination of the annual Service Awards Program.

Employment - responsible for providing courteous and efficient service to employees and the general public relative to the recruitment, application and selection process.

Records – responsible for maintaining all official records of the Department of Human Resources, as well as all public record requests and employment verifications.

Testing & Validation - responsible for developing, administering and scoring valid examinations for entry level and promotional positions and coordinating and monitoring interview processes.

Labor Relations - responsible for all activities concerning unions representing City employees. This includes negotiating labor contracts, reviewing and analyzing major employment trends, fair employment practices, judicial opinions, and staying abreast of developments of national, state and federal regulatory agencies. Labor Relations also investigates and drafts disciplinary actions for the majority of City departments, works with Internal Security on cases of employee misconduct, reviews activities related to classification and pay, and assists the Chief Executive Officer on issues of employee morale and Human Resources.

Training - responsible for coordinating the City’s organization development, change management, and training programs.

Employee Assistance and Wellness -responsible for coordinating and providing City wide employee assistance (EAP) and wellness educational programs and services. The EAP and wellness approach focuses on the enhancement of employee effectiveness and alignment of the City’s strategic objectives concerning quality of work-life and related performance enhancement initiatives.


Human Resources is located at:

444 SW 2nd Ave
Employment Office - Lobby
Human Resources - 7th Floor
Miami, Florida 33130
TTY: (305) 416-1730


© 2011 City of Miami
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